In situations where you are not allowed entrance to a venue from a third party (i.e. Club) for reasons not specified on the tour you can be refunded up to 10% of the amount paid for the tour, or 100% of the purchase price towards the purchase of an additional future identical tour. Denial of entrance refund does not include reasons of intoxication NOR DRESS CODE (including, but not limited to, any clothing piece not admitted by the club such as head wear, footwear, jewelry, sports attire and extravagant fashion choices, example, ripped jeans). Which is up to the discretion of the security manager of the clubs or bars.

1 - All participants are responsible for their own safety and well-being during the event. Porto Craw will do its best to ensure that participants safely attend a variety of localities and venues within Porto. However, Porto Crawl events cannot mitigate every eventuality and as such, Porto Crawl events involve an element of possible risk. All participants acknowledge these risks and attend events of their own accord and solely at their own risk;

2 - Porto Crawl events include opportunities for participants to consume alcohol at their own discretion. The Porto Crawl urges all participants to drink responsibly and cannot accept any responsibility or liability if participants drink excessively, resulting in damages, ill health, injury or death;

3 - All participants should be aware of their own physical or mental limitations before attending an event. People with medical conditions or who are pregnant are strongly advised not to participate in Porto Crawl events and must inform Porto Crawl of the full nature of their condition before participating;

4 - All Porto Crawl participants must be 18 years or older. Only official identification will be accepted as proof of age and includes: Passports, driver licences, proof of age (18 plus) cards, etc. Unacceptable identification includes photocopies, student cards and other non-government issued identification;

5 - All tickets must be purchased before you may participate in Porto Crawl events. Tickets purchased from distributors (hostels, accommodation providers, online sales, etc.) will be redeemed for a wristband and a ticket at the starting point;

6 - You may not change or cancel tickets after purchase with any distributor. Direct sales made with The Porto Crawl or another ticket provided at Porto Crawl’s discretion;

7 - Porto Crawl reserves the right to cancel a tour at our discretion and for any reason. In the event of a cancellation, Porto Crawl will try to contact distributors and clients as quickly as possible and will refund or replace tickets where appropriate;

8 - Porto Crawl reserves the right to change or modify tours without notice, including changing or altering venues and routes. In the event of a change, Porto Crawl  will endeavour to substitute comparable venues, but accepts no liability for changes;

9 - Porto Crawl accepts no liability for participant’s behaviour and reserves the right to refuse entry or remove from events anyone who is drunk, disorderly, aggressive, abusive or anti-social. In the event of refusal or removal, Porto Crawl will not refund ticket prices or cover any additional costs incurred by participants as a result;

10 - The participant agrees to indemnify Porto Crawl (its employees, directors, suppliers, agents, distributors, representatives, etc.) against any third party claims as a result of the participant’s behaviour and actions. Any damages or loss caused by a participant is solely the participant’s responsibility;

11 - All venues (including bars and clubs), attended by Porto Crawl reserve the right to refuse entry or remove participants from venues for any reason including drunk, disorderly, aggressive, abusive or anti-social behaviour. Porto Crawl accepts no liability in the event of refusal or removal and will not refund ticket prices in such an event;

12 - Porto Crawl holds the right to use photos, images, videos and quotes of participants as promotional material in Porto Crawl's website, posters, flyers and facebook page.

13 - Until 2 working days prior the tour - we can change the date of the ticket free of charge. Cancelations are not allowed. For any ticket not used after the pub crawl date or prior the 2 working days notice, there aren't any changes available.

IMPORTANT NOTICE:

Your ticket and booking confirmation will be sent to you by email upon successful completion of your order. If for any reason, you do not receive this mail, you are asked to contact us as it may mean that your order has not been successfully processed.

Please bring your ticket either in paper or in digital version along with a valid photo ID before you start your event.

If you do not have access to a smart phone or printer, please pay at the start point instead of booking online. In case you are unable to make proof that you reserved online you will be required to pay again for the event.

All Porto Crawl participants must be 18 years or older. Only official identification will be accepted as proof of age and includes: Passports, driver licenses, proof of age (18 plus) cards, etc. Unacceptable identification includes photocopies, student cards and other non-government issued identification;

All tickets must be purchased before you may participate in Porto Crawl events. Tickets purchased from distributors (hostels, accommodation providers, online sales, etc.) will be redeemed for a wristband and a ticket at the starting point;

You may not change or cancel tickets after purchase with any distributor. Direct sales made with Porto Crawl may be refunded or another ticket provided at Porto Crawl’s discretion;

Porto Crawl reserves the right to cancel a tour at our discretion and for any reason. In the event of a cancellation, Porto Crawl will try to contact distributors and clients as quickly as possible and will refund or replace tickets where appropriate;

Porto Crawl reserves the right to change or modify tours without notice, including changing or altering venues and routes. In the event of a change, Porto Crawl will endeavor to substitute comparable venues, but accepts no liability for changes;

Porto Crawl accepts no liability for participants’ behavior and reserves the right to refuse entry or remove from events anyone who is drunk, disorderly, aggressive, abusive or anti-social. In the event of refusal or removal, Porto Crawl will not refund ticket prices or cover any additional costs incurred by participants as a result;

The participant agrees to indemnify Porto Crawl (its employees, directors, suppliers, agents, distributors, representatives, etc.) against any third party claims as a result of the participant’s behavior and actions. Any damages or loss caused by a participant is solely the participant’s responsibility;

Porto Crawl holds the right to use photos, images, videos and quotes of participants as promotional material in Porto Crawl’s website, posters, flyers and facebook page;

Until 2 working days prior to the tour – we can change the date of the ticket free of charge. Cancellations are not allowed. For any ticket not used after the pub crawl date or prior the 2 working days notice, there aren’t any changes available.

PRIVACY

Porto Crawl reserves the right to use your personal information for marketing, promotion and research purposes but will never sell your personal information to any third party.

Liability

Porto Crawl is not responsible for illness, damage caused, lost items, or injuries during or after our events. If a participant causes any damage to another person’s property or themselves, the customer is responsible for paying the damages.